Customer service jobs Nepalis and Kenyans

customer serviceWe are looking for Part-Time and Full-Time Customer Service preferably Nepalis and Kenyans for our Adventure Park in Fujairah. Their job description entails scheduling the use of recreation facilities, maintaining and providing equipment to participants of sporting events or recreational pursuits, or operating amusement concessions and rides. Customer service agents are responsible for engaging the guests, anticipating their needs, recommending titles they might like, and assisting in resolving any problems they may encounter with tickets or equipment.

Customer service Responsibilities

  • Provide attraction and event information to guests and patrons aimed at enticing customers to games and other entertainment
  • Explain the park’s regulations, policies, or procedures to guests and patrons
  • Responsible for directing patrons to rides, seats, or attractions; and provide assistance to patrons entering or exiting amusement rides, boats, ski lifts, or mounting/ dismounting animals
  • Responsible for scheduling the use of recreational facilities such as golf courses, tennis courts, bowling alleys, and softball diamonds
  • Ensure effective record of equipment inventory; store and retrieve items; and assemble and disassemble equipment as required
  • Maintain the park’s account records
  • Monitor the park’s operational quality or safety
  • Monitor the park’s activities to ensure adherence to rules and safety procedures, or arrange for the removal of unruly patrons
  • Sell tickets and collect fees from guests and patrons
  • Stay up to date on relevant park and department information
  • Clean the parks’ sporting equipment, vehicles, rides, booths, facilities, or grounds
  • Responsible for operating machines to clean, smooth, and prepare the ice surfaces of rinks for activities such as skating, hockey, and curling
  • Regularly inspect park’s equipment to detect wear and damage and perform minor repairs, and adjustments, or perform preventive maintenance tasks such as oiling of parts
  • Stay informed of shut-down and emergency evacuation procedures
  • Help fasten safety devices for patrons, or offer directions for fastening devices
  • Operate, drive, and explain the use of mechanical riding devices or other automatic equipment in amusement parks, carnivals, or recreation areas
  • Responsible for the rentals, sales, or issuance of sporting equipment and supplies, including bowling shoes, golf balls, swimming suits, and beach chairs
  • Ensure to verify, collect, or punch tickets before admitting patrons and guests to amusement park venues and rides.

Essential Requirements:

  • The candidate should have Customer Service & outdoor environment Experience.
  • Preferably Nepali and Kenyan nationalities (Nationality preference is only for the purpose of cultural diversification).
  • Should not mind working on Weekends.
  • Communication skills: The amusement park attendant job description requires that they possess verbal and written communication skills to engage with clients, provide information on park services to patrons, and communicate with staff and management
  • Physical dexterity: Park attendants are expected to stand for long periods of time and walk moderate distances in performing assigned tasks. It is essential that they have the required stamina to stand, lift, pull, and push a moderate weight (about 50 pounds)
  • They must be self-motivated and have an enthusiastic personality
  • They should also possess the ability to work with children within the age range from 3 to 12 years old.

Interested candidates for the customer service jobs for Kenyans and Nepalis position, should send their updated CVs to the HR
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**Shortlisted Candidates only will be contacted**
**Empty Emails will be ignored**

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