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We are currently looking service-oriented F&B Supervisor at Hilton Doha Hotel. Food and beverage supervisors are generally responsible for all of the business operations of a dining establishment. Duties typically include interviewing, hiring, training, scheduling and managing employees, as well as overseeing inventory, including food and beverages, supplies and other restaurant equipment. Managers are also responsible for resolving customer complaints regarding food quality and service and making sure the business complies with health and food safety regulations. In addition, most managers perform administrative tasks such as managing payroll and writing budgets.
F&B Supervisor Responsibilities:
- Maintain knowledge and ensure compliance with departmental policies and standard service procedures.
- Supervise efficient upkeep of tools through proper usage of equipment and devices.
- Analyze all guest requirements and prepare plans resolve customer care related issues and satisfy guests.
- Monitor and ensure optimal cleanliness and sanitation for all growth-oriented organizational projects.
- Manage and administer supply of linen cloths and uniforms to staff members for cleaning rooms and other private suits.
- Perform regular investigation on design and provide all materials and devices to ensure enhancement of better services.
- Assist all room service staff members to work properly and provide maximum facilities to guests to the outlet.
- Monitor all phone calls to the room service department to ensure timely resolution for same.
- Facilitate procedures to take orders from visitors in a systematic way and ensure compliance to all regulations and standards of the department.
- Monitor bar set-up maintenance programs, check buffet/reception tables and coffee breaks process plus initiate plans to enhance beauty of hotels.
- Coordinate with various departments and ensure staff set up and supply remain according to departmental standards.
- Monitor and ensure completion of orders, administer all maintenance projects plus communicate with an engineering staff for all repairs.
- Prepare documents and maintain adherence to departmental standards.
- Monitor status of assignments and any follow-up in association with manage plus supervisor in waiting list.
- Overhaul and monitor archives plus check price list of food and drinks inclusive and analyze on food and drinks.
- Inspect food and beverage product preparation programs and maintain goodwill of company.
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Requirements
- Diploma in Hospitality Management or Hotel School
- Candidates must be available in the UAE for a face-to-face interview and ready to join immediately.
the qualification will be given preference - 3-5 years experience in a luxury hotel & restaurant
environment - A strong grasp of operational systems (Micros POS and
Opera) and computer literacy in Microsoft Excel, Word,
Powerpoint, Outlook - Food & Beverage product knowledge
- Strong organizational skills and ability to multitask
- Ability to stay calm under pressure
- A willingness and passion to serve
- Presentable and well-groomed
- Ability to work long hours, day and night, including
weekends and holidays - Strong ability to communicate and to read and write in
English is essential. Additional languages are a plus - A passion to learn, teach and drive improvement in
employees
Are you interested or do you know someone interested in the F&B Supervisor at Hilton Doha Hotel position? Email your CV or Resume to the attached email with the subject (Position – Name) or use the Apply Now button to fill the form
Please send your CV to: Doha.careers@hilton.com
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